ProductMarketing
Dropbox / 2018-2021
Paper Templates
Dropbox Paper
We shifted toward acquisition and activation by creating template packs and a template library designed around real user problems.
Problem
Too many people reached the editor without knowing how to start, so the product needed a more helpful and more opinionated on-ramp.
Contribution
- Explored template discovery, selection, and starting states.
- Designed a clearer relationship between template structure and user flexibility.
- Framed templates as momentum tools rather than fixed formats.
Impact
- Paper sign-up rate increased by 6%
- Lower-friction project starts
- Clearer structured entry points

