Danilo Callejas
ProductMarketing

Dropbox / 2018-2021

Paper Templates

Dropbox Paper

We shifted toward acquisition and activation by creating template packs and a template library designed around real user problems.

Problem

Too many people reached the editor without knowing how to start, so the product needed a more helpful and more opinionated on-ramp.

Contribution

  • Explored template discovery, selection, and starting states.
  • Designed a clearer relationship between template structure and user flexibility.
  • Framed templates as momentum tools rather than fixed formats.

Impact

  • Paper sign-up rate increased by 6%
  • Lower-friction project starts
  • Clearer structured entry points